Business Analyst
Description
About Apexon:
Apexon is a digital-first technology services firm specializing in accelerating business transformation and delivering human-centric digital experiences. We have been meeting customers wherever they are in the digital lifecycle and helping them outperform their competition through speed and innovation.
Apexon brings together distinct core competencies – in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences – to help businesses capitalize on the unlimited opportunities digital offers. Our reputation is built on a comprehensive suite of engineering services, a dedication to solving clients’ toughest technology problems, and a commitment to continuous improvement.
Backed by Goldman Sachs Asset Management and Everstone Capital, Apexon now has a global presence of 15 offices (and 10 delivery centers) across four continents.
We enable #HumanFirstDIGITAL
Role Description: We are seeking a skilled Business Analyst to support the Office of Children, Youth, and Families (OCYF) during its transition to a new statewide Child Welfare Case Management System (CW CM). The BA will play a critical role in ensuring data quality, compliance, and system readiness while supporting ongoing operations of current IT systems.
You’ll be responsible for (Responsibilities):
- Collaborate with stakeholders to gather and document business, functional, and user requirements.
- Develop and execute test plans, user acceptance testing (UAT), and track system defects.
- Ensure compliance with federal and state reporting requirements.
- Manage data quality initiatives, including clean-up, conversion, and reporting processes.
- Support IT grants and budget reviews, including submissions and revisions.
- Facilitate meetings, workgroups, and presentations for stakeholders.
- Use tools like Microsoft Office Suite, TFS, Azure, and ServiceNow for documentation, reporting, and tracking.
- Communicate effectively with stakeholders, including the 67 County Children and Youth Agencies (CCYAs).
- Provide regular status updates, manage priorities, and address issues proactively.
- Assist in system design, configuration, and deployment activities.
Qualifications
- Experience:
- Minimum 7 years of experience in business analysis, including developing IT system requirements.
- Knowledge of Software Development Lifecycle (SDLC) with a focus on UAT.
- Highly Desirable: 2+ years of experience in Child Welfare or Human Services.
- Skills:
- Strong written and verbal communication skills.
- Proficiency in Microsoft Office Suite, TFS, Azure, and ServiceNow.
- Excellent interpersonal skills and ability to collaborate with diverse groups.
- Certifications:
- Highly Desirable: IIBA Certification.
- Education: Bachelor’s degree in a relevant field preferred.
- Experience:
You’ll have (Qualification & Experience):
- Bachelor's Degree in related field is required.
Don’t worry if you don’t check all the boxes; we’d still love to hear from you.
Our Commitment to Diversity & Inclusion:
Did you know that Apexon has been Certified™ by Great Place To Work®, the global authority on workplace culture, in each of the three regions in which it operates: USA (for the fourth time in 2023), India (seven consecutive certifications as of 2023), and the UK.
Apexon is committed to being an equal opportunity employer and promoting diversity in the workplace. We take affirmative action to ensure equal employment opportunity for all qualified individuals. Apexon strictly prohibits discrimination and harassment of any kind and provides equal employment opportunities to employees and applicants without regard to gender, race, color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.
You can read about our Job Applicant Privacy policy here Job Applicant Privacy Policy (apexon.com)
Our Perks and Benefits:
Our benefits and rewards program has been thoughtfully designed to recognize your skills and contributions, elevate your learning/upskilling experience and provide care and support for you and your loved ones.
As an Apexon Associate, you get continuous skill-based development, opportunities for career advancement, and access to comprehensive health and well-being benefits and assistance.
We also offer:
- Health Insurance with Dental & Vision
- 401K Plan
- Life Insurance, STD & LTD
- Paid Vacations & Holidays
- Paid Parental Leave
- FSA Dependent & Limited Purpose care
- Learning & Development